Who we are
Our website address is: https://digitalmuzes.com.
We respect your privacy and believe transparency is important to us. Digital Muzes Marketing is dedicated to transparency about its privacy practices. We only collect the personal information that is necessary to provide our services, and we treat it responsibly.
This Privacy Policy aims to inform you about our practices regarding personal data that we collect or receive from you through our website (the “Site”), or the provision of our services. The Site and all of our services will be referred to as the “Services”. This Privacy Policy explains why and how we use personal information from our customers and visitors to the Site. You have the option to control how your personal data is used and how you can contact us with questions or concerns.
We may update this Privacy Policy from time to time in our sole discretion; the current version may be found at https://digitalmuzes.com/privacy-policy. You agree to these practices by using the Services.
What Information We Collect
Digital Muzes Marketing stores the information on servers in the United States. If not provided, it may be processed outside of the European Economic Area by us or our service provider. You give Digital Muzes Marketing expressly and freely your permission to export your data and information outside the European Economic Area. To provide the products and services that you have purchased, we collect the following information. All or part of this information may be collected via automated methods such as cookies or communications profiles.
We will collect the following information from you when you visit and browse the Site, including, but not restricted to, any personal information you provide to us via data entry fields on this website:
Personal Information: Depending on the service or support requested, we may collect personal information such as your name, address and telephone number. We also have information about payment history, method of payment, amount and date of payments, payment history, payment history, payment history, payment type, payment history, payment amounts, date of payments, credit card information, and other payment information. Visitors, users or potential users of the Services may be asked for additional information, such as their professional history, special needs, and budget. Only financial information will be used to invoice you for the products or services that you have purchased. This information could be sent to your credit card provider if you make a purchase with a credit card. When you transfer personal information, a security icon might appear in your browser.
Log data and activity tracking: We collect certain information through your use of this site, as is the case with most websites. Digital Muzes Marketing automatically collects information from users of the Services and visitors to the Site. This includes Internet addresses, browser types and referring domains. Timestamps (time spent on each page as well time spent on it) as well the pages that the visitor requested. To provide a better user experience, such as by showing personalized content to you based upon your interactions with the Site, Services, and to diagnose technical issues, support marketing activities, and to better manage the Site and Services to improve their quality.
To help us understand the information, we also use analytic software. This software transmits information to its licensor. This software may be used by other sites or companies. The licensor might collect information that allows them to identify you individually, if they aggregate it. This collection and its use are not under our control.
Cookies: A small file called “cookies” is stored by your Internet browser. These files contain information that allows a website to identify you. Cookies are used to store your preferences, login information, and provide personalized functionality. Cookies may be used to store, track, and sometimes collect information to improve our products and services and manage our telecommunications network.
Our Site uses third-party marketing cookies and the remarketing pixels. These cookies allow third parties to collect information about your visit to our Site, and whether you are interested in certain offers. To analyze user movements and trends on the Site and gather information about how to improve our service and Site, we use click tracking codes, scripts and beacons. This allows us to deliver advertising based on interests and activities. We may send you targeted or interest-based offers based on what products you have viewed recently. Other communication that is more relevant to your interests and needs outside of our site will also be sent to you via third party websites.
Modifying your browser settings can allow you to change your cookie preferences. You should note that disabling all cookies, or just cookies in general, in your browser settings may cause certain features or sections of our Site to not work. This is because your browser may block us from setting Site-specific cookies.
Customer Surveys: We might conduct customer surveys from time to time. Participation in our customer surveys is voluntary. We encourage users to take part in our surveys as they help us to improve the services we offer and how they are delivered to you. Even if the survey was conducted on our behalf by a third party service provider, your personal information will be kept confidential.
Social Media: We offer social media features, such as the Facebook “Like” button. These features can collect your IP address, page visited on our website and set cookies to allow the feature to work properly. Widgets and social media features may be hosted on the website by third parties. These features will govern your interactions with them.
Other Information: We also store and receive any information you submit on our Site, Chat service, any complaint forms, email, telephone, and any other communication that you have with us or in connection to our provisioning of Services. We will record any communication you make with us. This is to help our team in case of a dispute or to back up our responses.
Information collected by our customers: Customers may have access to personal data about us in relation to the services we offer. Digital Muzes Marketing’s customers have control over the personal data that they collect. Digital Muzes Marketing will only use and disclose such personal data as the customer has authorized. If you have any concerns about how your personal data is being managed by Digital Muzes Marketing’s customers, please contact them directly.
Information Use
We may use information to communicate with visitors and users to discuss their interest in the Site or the Services. All such communications will be sent according to the preferences of visitors and users. Users and visitors can choose to stop receiving such information at anytime by following the instructions to unsubscribe included in each communication. We may email our users with information about the Services and the Site.
The Site collects financial and billing information only to verify the qualifications of potential users and to bill the Services. Digital Muzes Marketing does not use this billing information for marketing or promotional purposes.
Personal Information: We collect personal information to bill customers and provide support and service to them. This information may be used to help customers, or to market products and services. Non-identifying and aggregate profiles may be generated from the information customers provide when they register (such as total customers in a particular category). This non-identifying and aggregate information can be used to promote advertising on our website or in connection with our services.
We take all reasonable precautions to protect your information from unauthorized access. We may ask you for additional identification if you need to access your account details. Digital Muzes Marketing can also use your information to send Digital Muzes Marketing an occasional newsletter to the primary contact email on file. We may also contact you about products and services we think you might be interested in.
Contracts: We need to use your information in order to fulfill any contractual obligations you might have for web development, search engine optimization or marketing services we offer.
Log Files: IP addresses are used to track access and analyze trends. IP addresses do not link to personally identifiable information. It is possible, however, that log files may contain personal information about customers due to normal functions of Web browsing and IP addresses.
Customer Surveys: We might use contact information and other information to follow up on customers who have responded to our surveys. This is done to resolve any issues with our partners or internally. Digital Muzes Marketing might contact customers to discuss their survey responses or highlight changes that we have made to reflect customer feedback. Digital Muzes Marketing might also use this information in order to contact customers regarding Services we believe may be of interest.
Data processed on behalf of users: Users use the Services to store or process their data (“Users’ Data”) Digital Muzes Marketing does not store or process Users’ Data, but only as instructed by its users. Digital Muzes Marketing may view or access Users’ Data for the purpose of resolving a support or problem. Digital Muzes Marketing can also access the Users’ Data to investigate suspected violations of the Terms of Service for the Site or the Services. Users are responsible to protect their password and user registration. Digital Muzes Marketing won’t review, share, distribute or print any User’s Data, except as required by law or users. Digital Muzes Marketing processes Users’ Data on behalf of the Users. Users are the “controllers”, and Digital Muzes Marketing instructs its processing according to their terms and privacy policies.
Information sharing
Muzes Digital Marketing might share visitors’ and users’ information in these ways:
Credit Card Processing: Digital Muzes Marketing uses third-party service providers to handle credit card processing. This third-party service provider is not allowed to store, retain or use Billing Information, except for credit card processing on Digital Muzes Marketing’s behalf.
Third-Party Services: We may make your personal data available to third parties who help us deliver our services or perform services for our benefit. We may share contact information and names with third parties if a user registers to use these services. These third parties cannot use personal information other than for the purpose of providing these services.
Service Providers. We may share your personal information with organizations that provide services for Digital Muzes Marketing, such as customer support and similar services. These companies will only be given the information they require to provide the Services. These companies will need to agree to only use the information for Digital Muzes Marketing’s purposes, as per our instructions, and to keep it secure.
Potential buyers of Digital Muzes Marketing’s business: If Digital Muzes Marketing’s stock or assets, its subsidiaries, joint ventures, or any combination thereof is acquired by another entity some or all Digital Muzes Marketing visitors’ or users’ personal information could be given to the successor. In such cases, the successor will be required to treat personal information in the same way as this Privacy Policy.
Domain Registration: Domain Registration is required in certain jurisdictions and pursuant to certain rules of the Internet Corporation for Assigned Names and Numbers (“ICANN”), or certain registries. The contact information that you use to register a domain (Domain Name Registration Information) must be made publicly available and searchable by the public using a “WHOIS”. The WHOIS database lists the Domain Name Registration Information of a domain name. It also includes the name server to which it points and the domain name’s expiration and creation dates. We or a third-party service provider host the Domain Name Registration Information that you provide and make it available to the public via WHOIS searches. Customers may sometimes receive solicitations from companies and individuals who have searched the publicly-available WHOIS database. Digital Muzes Marketing does not send SPAM or solicitations. We also do not have control over the third-party use of WHOIS information. Digital Muzes Marketing must make WHOIS data accessible to any third party who enters into bulk access agreements, as per ICANN rules. Individuals can opt out (using the account management portal, domain management console, or similar service) from having their WHOIS information made accessible to third parties via bulk access. However, businesses such as ours and other organizations cannot opt out of having their information made public to a third-party that has entered into a bulk access agreement. To comply with ICANN requirements, we may also deposit your Domain Name Registration information with a third party escrow provider.
Legal Reasons: If we believe that the law requires it, we may access, preserve, and share customer information with organizations, governmental entities, or individuals other than Digital Muzes Marketing. This includes, but not limited to, responding or court orders, subpoenas and other legal processes (such law enforcement requests). We may also have access to, preserve, and share customer information as needed to: (i. Establish or exercise Digital Muzes Marketing’s legal rights; (ii. Investigate, prevent, or take actions regarding suspected fraud or any other illegal activities; (iii. Prevent death or serious physical injury to any person; (iv. investigate violations of Digital Muzes Marketing’s Terms of Service).
Consent: If we are given permission, we may share visitors’ and users’ personal information with other parties.
Data Protection Rights
Correction/Updating Personal Data: We will attempt to offer a means to rectify, update, or delete customer’s personal information from our records.
Opt out: Customers will automatically receive invoices, system updates, Digital Muzes Marketing newsletters, and other mailings. Customers can opt out of receiving newsletters or mailings by clicking the link in promotional emails, or following any instructions provided in the communication. Customers cannot opt out of important system notifications and emails regarding their accounts.
All access, corrections, updates, opt-out, and deletion requests will be acknowledged and responded to within 30 days. Individuals who wish to exercise their data privacy rights will receive a response within 30 days.
Data Security
Digital Muzes Marketing employs appropriate administrative, technical and organizational security measures to protect users’ and visitors’ data and information against accidental or unlawful destruction loss and alteration and against unauthorized disclosure. Standard industry practices are used to protect user and visitor information. These include firewalls, SSL encryption and limiting financial information storage to a PCI compliant provider. System redundancies and keeping our servers in a secure, controlled environment that is available 24/7.
Data transmission and storage cannot be guaranteed to be secure. We do our best to protect your personal data, but we cannot guarantee the security of any information you transmit or store with us through our Services.
Data retention
If we have an ongoing business need to keep the personal information you provide us, we will. This includes, for example, to provide the Service you requested, or to comply with any legal, tax, or accounting requirements.
If we no longer have a legitimate business reason to use your personal data, we will either anonymize or delete it. If this is impossible (e.g. because it is stored in backup archives), we will secure store your personal data and prevent any further processing from occurring until deletion is possible.
International Data Transfers
Information about users and visitors may be transferred to and processed in countries other than their country of residence. Digital Muzes Marketing’s Site and Services run on servers in the United States of America. Our group companies, third-party service providers and partners can operate anywhere in the world. Digital Muzes Marketing may process the information of visitors and users when it collects them. For more information about how we transfer visitors’ and users’ information, please contact [email protected].
California Residents
If you are a California resident please refer to our CCPA Privacy Notice. It is incorporated into this Privacy policy by reference.
Modifications to this Policy
This Privacy Policy may be modified, amended, or revised at any time. If we intend to make material changes to how we use personal data we have already collected, we will give you notice before the change becomes effective. You also have the opportunity to opt out of any new uses. This page is updated regularly to provide you with the most current information about our privacy practices.
Questions
Digital Muzes Marketing encourages individuals who are covered by this Privacy Policy, to raise concerns about our processing personal data by contacting us at: E-mail: [email protected] or via our Contact page or via the telephone number listed on the top of our website homepage.